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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacey b

June 4, 2024

5  out of  5 rating by Stacey b
"Always takes care of my insurance needs quickly!"
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kendra pratt

June 4, 2024

5  out of  5 rating by kendra pratt
"Great customer service! Gaella made it so easy to add my newly licensed driver to our policy, even congratulating him! Very happy with the premiums as well."
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Sharon Mayer

June 4, 2024

5  out of  5 rating by Sharon Mayer
"Friendly, professional and knowledgeable agency. It has been a pleasure working with this office. Thank you for all your help and the easy transition to State Farm Kayli !"
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Maren O’Connell

May 30, 2024

5  out of  5 rating by Maren O’Connell
"Kaylee was so helpful, and got my info submitted so quickly!"
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Jennifer Kennedy

May 30, 2024

5  out of  5 rating by Jennifer Kennedy
"Kaylee always makes our interactions very easy and enjoyable, good customer service is a big deal to me and she definitely meets my expectations."
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John Moran

May 22, 2024

5  out of  5 rating by John Moran
"I highly recommend Susan Terhune's office for any insurance needs. Susan and Kaylie and other staff provide great service and advice, and always respond quickly to questions and requests."
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May 11, 2024

5  out of  5 rating by W L
"First class service! I saved money received much better coverage and I was treated wonderfully by everyone I dealt with. And my new insurances were ready and in place before the end of the day!"
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Paula Harting

April 16, 2024

5  out of  5 rating by Paula Harting
"I called to add a new vehicle to our insurance. Gaella was courteous, helpful and made the process easy and convenient for me. I then asked about the coverage on my Jeep as I wanted to know if a cracked windshield was covered. Sure enough it was. She sent the claim out to Safelite and it couldn’t have been more than 10 minutes later a rep from Safelite called to schedule and appointment. They’re coming to my house this Thursday to replace it. No charge at all as it was covered under my insurance! Awesome service!"
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March 5, 2024

5  out of  5 rating by Sammy
"My team has worked with Susan Terhune for years and we have had a wonderful experience with her and the rest of the agency! They are kind, attentive and very knowledgeable."
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Gilbert Miller

June 9, 2023

5  out of  5 rating by Gilbert Miller
"Very responsive. Excellent customer service. Great communication."
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Christine Noyes

June 8, 2023

5  out of  5 rating by Christine Noyes
"Highly recommend!! Great to work with."
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Alan Hutchinson

November 26, 2020

5  out of  5 rating by Alan Hutchinson
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Hodge Files

July 7, 2020

5  out of  5 rating by Hodge Files
"The best place for insurance, just because of the ladies working there."
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Dennis Mills

February 13, 2020

5  out of  5 rating by Dennis Mills
"Very personal service great people"
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Roger Gray

August 27, 2019

5  out of  5 rating by Roger Gray
"Good bunch of people"
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Ian Hersom

April 27, 2019

4  out of  5 rating by Ian Hersom
"Very helpful"
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Reid Banton

August 21, 2018

5  out of  5 rating by Reid Banton
"Best insurance agents I've ever had there so helpful they went out of their way for me they cut my price of my service in half I absolutely love him"