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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Evans

John Evans

October 1, 2026

5  out of  5
rating by John Evans
"I have had outstanding service from Farmington State Farm for over a decade now. They provide excellent service, communication and have dealt with so many vehicles, properties and soon to be small business insurance for me. I highly recommend them to anyone in need!"
We responded:
"Thank you, John! We appreciate your business and your kindness when we work with you! Susan"
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Kathy Lempert

September 24, 2026

5  out of  5
rating by Kathy Lempert
"Great to deal with… so nice to actually get to speak to real people and local too. Always extremely friendly and helpful… fortunate to have signed up with them!!!"
We responded:
"Thank you so much, Kathy! "
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Justin Ridley

September 24, 2026

5  out of  5
rating by Justin Ridley
"Quick,easy and pleasant experience. And they had the best rates for my application. Would recommend"
We responded:
"Thank you, Justin! Much appreciated! Susan"
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Morgan Hackney

September 22, 2026

5  out of  5
rating by Morgan Hackney
"This team is always kind, and efficient in every aspect!"
We responded:
"Wow Morgan! Thank you! Susan"
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jaeger

September 15, 2026

5  out of  5
rating by jaeger
"Susan and her team are wonderful! It’s so refreshing to work with actual people who truly care, not bots or endless automated systems. Everyone is always helpful, kind, responsive, and willing to go above and beyond to make sure I’m taken care of. I really appreciate the personal service and attention they provide. Highly recommend this amazing agency!"
We responded:
"Thank you, Jaeger! Very much appreciated!
"
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Kristian Ager

September 14, 2026

5  out of  5
rating by Kristian Ager
"Susan and her team are so responsive and knowledgeable. Every time I need help they are so professional and get me taken care quickly and completely. It’s can’t imagine having any other insurance agency helping me out."
We responded:
"Thank you so much, Kristian! "
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Tucker Carleton

September 11, 2026

5  out of  5
rating by Tucker Carleton
"Needed truck insurance, they were super quick super easy reasonable price and overall amazing!"
We responded:
"Wow! Thank you, Tucker! "
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Nicholas DiDonna

September 10, 2026

5  out of  5
rating by Nicholas DiDonna
"Very nice and professional over the phone and gave me a great rate on auto and home insurance."
We responded:
"Thank you, NIcholas! "
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Vernon Bean

September 9, 2026

5  out of  5
rating by Vernon Bean
"Kaylee at Susan Terhune State farm Agency was very pleasant, well informed and a pleasure to work with."
We responded:
"Thank you Vernon!"
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jeremy rose

August 19, 2026

5  out of  5
rating by jeremy rose
"State Farm has always been a great insurance provider for myself and my family. I feel they provide exceptional service with with a personal touch. They are always quick with answers or services. The staff at the Susan Terhune State Farm Agency is second to none and has been great to work with."
We responded:
"Thank you, Jeremy! I appreciate your years of business! :) Susan"
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Jeffrey Freyasson

August 11, 2026

5  out of  5
rating by Jeffrey Freyasson
"The State farm team of Susan, Kaylee-Mae & Elyse at Farmington branch have always been great to work with .. professionalism with a friendly smile & an eagerness to assist."
We responded:
"Your business is appreciated, Jeffrey! Susan"
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Jayden Perreault

August 2, 2026

5  out of  5
rating by Jayden Perreault
"Highly recommend Susan Terhune’s State Farm agency! I’ve been with them for almost 6 months and have been very pleased with the service and quality from all of the staff!!"
We responded:
"You're the best, Jayden! Susan"
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John Volante

July 31, 2026

5  out of  5
rating by John Volante
"Fast, easy, and professional"
We responded:
"Thank you for your business, John! Susan"
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Cindi Kugell

July 29, 2026

5  out of  5
rating by Cindi Kugell
"I’ve been with Susan Terhune and her team my entire adult life, no other company can match State Farm’s rates or service. Best branch and amazing company to work with. Thank you for excellent service for my family and now my adult children!"
We responded:
"Thank you, Cindi! I have appreciated your business and the opportunity to work with you! Thanks for taking the time to review us! Susan"
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Rebecca Lancaster

July 24, 2026

5  out of  5
rating by Rebecca Lancaster
"Kaylee-Mae was very helpful!"
We responded:
"I really appreciate your review, Rebecca! Thank you so much! Susan"
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Melissa Ellis

June 27, 2026

5  out of  5
rating by Melissa Ellis
"Kaylee-Marie was a pleasure to work with!"
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KC Finnegan

June 22, 2026

5  out of  5
rating by KC Finnegan
"Susan and her team were easy to work with and quickly helped me find savings and the coverage I needed. Highly recommend"
We responded:
"Thank you so much, KC! I appreciate it! :) Susan"
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Mainer 57

June 19, 2026

5  out of  5
rating by Mainer 57
"Been with her about 30 years now, maybe more. Always great service with a smile. A pleasure to deal with."
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Alan Hutchinson

June 15, 2026

5  out of  5
rating by Alan Hutchinson
"Excellent!!!"
We responded:
"Alan, Thank you for this wonderful rating! - Susan"
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Pauline Ryynanen

June 9, 2026

5  out of  5
rating by Pauline Ryynanen
"Heather G at Susan Terhune was so incredibly helpful and expedient in helping us add a new car to our policy.
Every time we have needed assistance it has been the same! Love the personal service that we receive!"
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Lynn Burnell

May 12, 2026

5  out of  5
rating by Lynn Burnell
"Excellent service"
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Eric Larsen

March 26, 2026

5  out of  5
rating by Eric Larsen
"They have been very helpful over the years with my policy and always respond quickly whenever I need to add or remove vehicles."
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Jonathan Small

March 23, 2026

5  out of  5
rating by Jonathan Small
"I chose State Farm because the rates are fair. I didn’t anticipate having to file a claim, but it happened. I was pleased that the settlement was fair, and Heather was very helpful at getting me through the process."
Profile photo of Maggie Robinson

Maggie Robinson

March 16, 2026

5  out of  5
rating by Maggie Robinson
"Susan was super helpful when insuring our new car. I even had a temporary ID card before the car arrived from the dealership!"
Profile photo of Cynthia Kugell

Cynthia Kugell

March 10, 2026

5  out of  5
rating by Cynthia Kugell
"Fast and efficient, always interested in helping us with the best rate for the coverage we need. Nobody beats their pricing for items we have covered."